OUR STORE POLICIES
Transparency and Care
In today’s online market, honesty is the best policy. That’s why we designed the most generous and transparent store policy for our customers. Read below to learn more and don’t hesitate to contact us with questions!
SHIPPING POLICY
What You Need to Know
We ship internationally. However, we understand that packaging (which we manage and budget for) and postage are undertaken by methods that require us to charge whatever the appropriate costs are. Therefore, we fund the packaging, while the postage will be charged to our amazing customers around the world.
RETURNS AND REFUNDS
How It Works
We are fully confident in our Dove & Hawk Clothing products. However, if you are not satisfied with your clothing product, please contact us. We will be more than happy to replace or refund any item purchased in our store for up to 60 days after the product has been shipped. This way, you can buy with confidence.
WARRANTY DISCLAIMER
The Information You Need to Know
Warranty Disclaimer
This Warranty covers:
- Any defects in materials used to manufacture your product
- Any defects in workmanship under normal use
- Any broken components under normal use
If you find any defects with your product:
- The product will be exchanged with a new product
- The price of product will be refunded
The Warranty Period for your products purchased from Dove & Hawk Clothing is 180 days from the date of purchase.
This Warranty does NOT cover:
- Damage of a product resulting from negligence
- Damage of a product resulting from unauthorised modification of the product
- Damage caused by natural disaster
- Theft or loss of the product
In order to resolve any issues under the Warranty Policy, please contact us using the Contact link below.
PRIVACY AT DOVE & HAWK CLOTHING
Trust Us with Your Information